Holidaymakers due to travel with Jet2 during June will have to reschedule after the airline announced it’s pushing its departure date forward.
This it says, is in view of the ongoing travel restrictions caused by the Covid-19 pandemic.
It had planned to begin on June 17.
The airline says the health and safety of customers and colleagues is its absolute priority, and it is continuing to monitor the situation very closely.
“Like all other airlines and tour operators, the restrictions caused by the Covid-19 pandemic have impacted us. With aircraft grounded, our focus has been on looking after customers whose flights and holidays have been affected, and we are very proud to have been recognised as the best airline and best tour operator in the UK for how we have been treating customers in response to the pandemic, according to a major investigative survey by MoneySavingExpert.com (MSE),” it said in a statement.
“Our teams have been working around the clock to look after customers and independent travel agents, and we can assure everyone affected by today’s announcement that they will receive the same level of service.
“Customers who were due to travel before July 1st do not need to contact us. We are continuing to proactively contact customers to discuss their options, one of which is rebooking their holiday to a later date.
“We know just how important holidays are to our customers, and how much they give customers something to look forward to, particularly after a difficult time such as this. If a customer has a booking that is due to depart on or after July 1st, the booking is subject to our normal terms and conditions,” the airline statement read.
The airline said customers can be assured that it will be implementing measures, in consultation with the relevant authorities, to ensure the safety and well-being of everybody onboard.
Further details will be announced in due course.
CUSTOMER UPDATE – 22.05.20 pic.twitter.com/JrIjK1RsgA
— Jet2tweets (@jet2tweets) May 22, 2020
