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Sunday, January 20, 2019

Flybe is sky high on time

Flybe has been recognised as the best airline for punctuality.

A total of 86.5 per cent of flights in and out of George Best Belfast City Airport are on time.

It has outperformed many major UK players for its overall On Time Performance (OTP).

Flybe was the only UK-based airline to feature in the three Top 10 lists published by FlightGlobal. It was eighth in the Major Airline table with a 77 per cent on time performance record during 2018.

The overall results were determined following analysis of more than 120,000 operated flights a day drawn from over 600 global sources.

Sir Timo Anderson, Flybe’s Chief Operating Officer, said they operate in excess of 450 flights a day.

“As such, this further official and independent recognition for our punctuality record is extremely welcome and owes a lot to our hard-working crews and engineers.

“Nevertheless, we believe that there always remains room for improvement.  A very good record for departing and arriving within the accepted 15-minute window is naturally one of the main considerations for travellers when deciding to which airline they will take their business and we are therefore excited about achieving even better performance in this area in the year ahead,” said Sir Timo Anderson.

Speaking about Flybe’s on-time performance, Katy Best, Commercial Director at George Best Belfast City Airport said its above-average punctuality was testament to the positive relationship Flybe has enjoyed with the airport over the past 35 years.

“This is great news for all passengers travelling to and from Belfast City Airport on the many domestic routes served by Flybe. Congratulations to the Flybe team on this significant achievement.”

And she said they are committed to providing an enjoyable experience for all passengers.

“As an example, as part of our £15m investment in our facilities a major upgrade to the Security area last year has reduced passenger processing time to an average of just six minutes,” she added.

This latest report reinforces other high-profile OTP recognition received by Flybe in recent years, including being named the most punctual UK-based airline in the Which? report on the ‘Best and Worst Airlines’ published in January 2018.


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